Thank you for shopping with Love Language! Below you’ll find all the information you need about our shipping and returns policies.

Shipping and Delivery

We currently ship our biodegradable confetti cannons via standard post (road transport) only, due to shipping regulations. Please note that delivery times may vary depending on your location and the shipping provider. We cannot be held liable for any delays caused by Australia Post or other postal services.

International Shipping

Unfortunately, due to regulations, we are unable to ship confetti cannons internationally. We are only able to fulfill domestic orders within Australia at this time.

Exchanges

Exchanges are available for eligible products, except for confetti cannons, which are final sale. Due to shipping regulations, we do not accept exchanges or returns on confetti cannons.

If you need to exchange an eligible product, please note that shipping for exchanges is at the customer’s cost. To ensure your exchange is safely returned, we highly recommend using trackable shipping.

If a product is out of stock, please reach out to us, and we can organise a pre-order for you and confirm an estimated delivery timeline — hello@lovelanguage.com.au

Postal Address

Please double-check your postal address before finalising your order. If a parcel is returned to us due to an incorrect or incomplete address, a reposting fee will apply to resend the parcel.

No Refund for Change of Mind

We do not offer refunds for change of mind. Please be sure of your purchase before finalising your order. We highly recommend reviewing the product details carefully to ensure that the items you're purchasing are exactly what you need.

Need Help?

If you have any questions about your order or need further assistance, feel free to reach out to us at hello@lovelanguage.com.au. We’re here to help!

Thank you for choosing Love Language — we can’t wait to be a part of your special celebration!